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Customer Service

Get in touch. We’re here to help with design support and logistics inquiries. Call or chat, weekdays 8am - 4:30pm PT or email anytime.

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US Orders

800-555-6653

International Orders

+1-206-441-2721

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  • Our customer service team can help you with:

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    Selection

    Picking the best material for your flooring needs

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    Sizing

    Deciding the perfect size for your custom area rug

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    Customization

    Custom rug shapes and borders

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    Installation

    Purchasing broadloom for wall-to-wall installation

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Trade Program


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